Privacy Policy

Les Longères de Montfranc

Last updated: March 16, 2025

1. INTRODUCTION

Welcome to the website of Les Longères de Montfranc. We are committed to protecting the privacy of visitors to our site. This privacy policy explains how we collect, use, share, and protect your personal information when you visit our website leslongeresdemontfranc.com or when you use our services.

2. DATA CONTROLLER

Les Longères de Montfranc Address: Montfranc, 41300 Pierrefitte-sur-Sauldre, France Email: leslongeresdemontfranc@gmail.com Phone: 06 07 73 26 26

3. INFORMATION WE COLLECT

3.1 Information you provide to us

When you use our website, you may provide us with personal information in several ways:
Contact form: When you fill out our contact form, we collect your name, email address, and any other information you choose to communicate to us in your message.
Booking engine: When you make a reservation, we collect your name, email address, phone number, stay dates, number of people, and possibly other information necessary to finalize the booking.

3.2 Information collected automatically

We also use tools that automatically collect certain information when you visit our site:
Google Analytics: We use Google Analytics to gather information about how you interact with our site, such as the pages you visit, the duration of your visit, your approximate location (based on your IP address), the type of device and browser you use, and other navigation data. This information is anonymized and aggregated.
Google Search Console: We use Google Search Console to analyze our site’s presence in Google search results and optimize its search engine ranking.
Cookies: Our site uses cookies and similar technologies to improve your experience and collect information about your use of the site.

4. HOW WE USE YOUR INFORMATION

– We use your personal information for the following purposes:
– Respond to your information requests via our contact form
– Process and confirm your reservations
– Provide and improve our services
– Analyze the use of our website and improve its functioning
– Communicate with you regarding your stay
– Comply with our legal and regulatory obligations

5. LEGAL BASIS FOR PROCESSING

We process your personal data on the following legal bases:
Consent: When you voluntarily provide us with your information via our contact form.
Performance of a contract: When processing is necessary to execute the reservation contract we have with you.
Legitimate interest: When processing is necessary for our legitimate interests, such as improving our website and services, provided that these interests do not override your fundamental rights and freedoms.
Legal obligation: When processing is necessary to comply with a legal obligation to which we are subject.

6. SHARING YOUR INFORMATION

We do not sell your personal information to third parties. We may share your information in the following situations: With service providers who help us operate our website and provide our services (such as our booking system) If necessary to comply with the law, legal proceedings, or a government request To protect our rights, property, or safety, or those of our customers or others

7. GOOGLE ANALYTICS AND COOKIES

7.1 Google Analytics

Our site uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to help us analyze how users use our site. The information generated by the cookies about your use of our site is generally transmitted to and stored by Google on servers located in the United States.
We have activated IP address anonymization on our website, which means your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the United States.
You can prevent the collection of data generated by cookies about your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser add-on available at: https://tools.google.com/dlpage/gaoptout.

7.2 Cookies

Our site uses cookies to improve your browsing experience. Cookies are small text files stored on your device that allow us to recognize your browser when you return to our site.
Types of cookies we use: Essential cookies: Necessary for the basic functioning of the site Analytical cookies: Used to collect information about how visitors use our site Functional cookies: Allow us to remember your preferences and personalize your experience
You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly if you disable cookies.

8. DATA RETENTION

We retain your personal information for as long as necessary to achieve the purposes described in this privacy policy, unless a longer retention period is required or permitted by law.
For reservation data, we keep them for the legal period necessary for accounting and tax purposes (generally 10 years in France).
For requests via the contact form, we retain your information for a maximum period of 3 years from our last contact.

9. YOUR RIGHTS

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
– Right to access your personal data
– Right to rectification of inaccurate data
– Right to erasure of your data (right to be forgotten)
– Right to restriction of processing
– Right to data portability
– Right to object to processing
– Right to withdraw your consent at any time
– Right to lodge a complaint with a supervisory authority (in France, the CNIL)
– To exercise any of these rights, please contact us at leslongeresdemontfranc@gmail.com.

10. DATA SECURITY

We implement appropriate security measures to protect your personal information against unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

11. CHANGES TO OUR PRIVACY POLICY

We may update this privacy policy from time to time. The most recent version will always be available on our website, with the date of the last update indicated at the top of the page.

12. CONTACT

If you have any questions regarding this privacy policy, please contact us:
Les Longères de Montfranc Montfranc 41300 Pierrefitte-sur-Sauldre Email: leslongeresdemontfranc@gmail.com Phone: 06 07 73 26 26